Product Information

Yes, we are committed to providing quality products that are genuinely natural and organic. We carefully source hair that is premium-grade, ensuring luxurious softness, durability, and natural blending. Each hair care product undergoes thorough evaluation to ensure it meets our criteria and your expectations.

No, we are strongly against animal testing. We only source hair care products and human hair that are ethically sourced and are not tested on animals. Hence, cruelty-free.  

We work with reputable suppliers and brands that prioritize ethical and sustainable practices, share our values, and use organic and natural ingredients.

 We strive to include natural and organic ingredients such as plant extracts, essential oils, botanicals, and fruit extracts. If you have any specific questions about a product or ingredient, feel free to reach out to our customer support team through our contact us page.

We provide comprehensive product descriptions that include information about the suitability of each product. Additionally, our website features filters and search options to help you find products tailored to your specific needs. If you are unsure or have any concerns, our customer support team is available to assist you with personalized recommendations.

We prioritize your safety and well-being. It's crucial to read the product descriptions and ingredient lists carefully to identify any potential allergens. If you have known allergies or sensitivities, we recommend consulting with a healthcare professional or conducting a patch test before using a new product. If you require assistance or further clarification, please don't hesitate to contact our customer support team.

Service Information

We accept various payment methods to provide convenience and flexibility to our customers. Currently, we accept major credit cards (Visa, Mastercard, American Express) and PayPal. When you proceed to the checkout page, you can choose the payment method that suits you best.

Yes, we offer international shipping to selected countries, including North America, South America, and the Middle East. Please note that international shipping may have additional customs and import duties, which will be the responsibility of the buyer. For more information, read our Shipping Policy.

No, we regret to inform you that the product you purchased does not fall within the scope of any warranty services. However, be assured we source only quality products that are made to meet your expectations. 

Unfortunately, it's not possible to change the delivery address once the shipment has already been dispatched. 

Return Information

We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving the order. We will gladly assist you with a return or exchange. For detailed information about our return policy, please refer to the "Returns & Refunds" section on our website.

Get it Replaced. At Naturally Beautiful, we are truly dedicated to your satisfaction. Hence, We’ll replace the damaged items to keep you from enduring disappointment.

That’s easy. Contact us to send us back the item at the address that’ll be communicated to you. 

You can always return the damaged item in its original, sealed packaging to our address mentioned in the ‘How to Initiate a Return’ section of our Return & Refund Policy.

Order & Tracking

Sure, as soon as you complete the order placement process, you’ll receive an order confirmation email in which you’ll find the tracking number. Through that tracking number, you’ll be able to track your order.

That’s rare! However, if your order gets canceled after confirmation, you’ll surely receive a mail from us, including the reason why the order got canceled and what you can do next.